CRM systems

Gridnine Systems offers effective solutions in CRM (Customer Relationship Management) field, enabling our clients to gain the maximum profit from investing in CRM automation. Nowadays, when competition has become extremely strong, the possibility to get as much information about a company’s customers as it is only possible can be hardly overestimated. Tracing the history of company’s relations with its clients and thorough analysis of this information can help a company to build its business strategy in sales, services and advertising.

Gridnine Systems builds CRM solutions upon open-source platforms, which makes our solutions quite affordable and scalable. Our CRM applications enable you to organize and prioritize your sales activities and opportunities avoiding time and money-consuming management processes. Easy to use and flexible, they can be easily adjusted to your particular business needs.

What is more, we develop CRM solutions with completely web-based interface, which are ready for integration with your company’s intranet. This means that you will not have to acquire any special skills to use our CRM application, and you’ll be able to use it as a unified management system and database for the whole enterprise, even if your company has branches in different regions of the world. 

CRM solution developed for the Swedish Trade Councilm possesses all the mentioned features. It is used to store all possible information about the clients and suppliers. It is designed so that the same company cannot be entered more than once. Taking into consideration the fact that the database contains more than 100 000 companies, this feature becomes a matter of drastic importance. The system has also been equipped with target mailing, mass mailing and search features in order to accelerate interaction between the customers and the supplier. This solution is absolutely adaptable to suit the needs of any company, since new categories and features can be added quite simply.