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“I have been reluctant for a long time, but Instant Messaging has proven to be an excellent tool to increase a company’s productivity”, said Bob Hayward, Vice President at Gartner, at last week’s Symposium ITxpo in Sydney.
“I have always found it rude to call someone, ask a question, and immediately hang up. With Instant Messaging, this is totally acceptable, and it saves a lot of time.”
Gartner’s recommendation to companies that are thinking about implementing a system for Instant Messaging (IM), is to develop their own system. By doing this, many of the security risks when using public IM networks, such as MSN and AOL, are avoided.
If you are interested in finding out more about how IM could increase productivity in your organization, please send and e-mail to info@gridnine.com. One of our IM experts will immediately get in touch with you.
November 17, 2003
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Gartner Says Corporate Instant Messaging Will Be the Most Important IT Technology in 2004